Stylish woman wearing MICHELE white ceramic Deco Madison Mid watch.

AT YOUR SERVICE

customer care


Enjoy exclusive services only
available at MICHELE.com

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Free Shipping


Complimentary shipping & returns on all orders.

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Pay Your Way


Choose to pay now or pay over time with PayPal credit.

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Free Engraving


Give any watch a personal touch with complimentary engravings.

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Gift Message


Include a personalized MICHELE card with any order.

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WATCH CARE


Keep you MICHELE sparkling with watch care and repairs.

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Free Shipping


Complimentary shipping & returns on all orders.

PayPal logo

Pay Your Way


Choose to pay now or pay over time with monthly payments.

Engraving icon

Free Engraving


Give any watch a personal touch with complimentary engravings.

Gift message icon

Gift Message


Include a personalized MICHELE card with any order.

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Live Chat


We're here to help with any questions you have.

COMPLIMENTARY RETURNS:

MICHELE is committed to making your shopping experience a success, with free returns on all web orders. If you are not 100% satisfied with your purchase, we will accept returns of unworn, unused merchandise for up to 90 days from purchase for a full refund. Proof of purchase, such as a copy of the original sales receipt or packing slip invoice, is required for reimbursement of the full purchase price. In all cases, refunds will be made in the form of the original payment.

Please enclose your packing slip and use your prepaid shipping label to send your MICHELE purchase back for return. If you have lost your packing slip, please call MICHELE at 1-800-522-8300

HOW TO REQUEST A RETURN SHIPPING LABEL:

Visit this link to access your order. Use your order number, order email address, and the billing ZIP or postal code on the order. Please select the reason for the returned item(s). Download your return shipping label.

Print out the label, noting the tracking number, and affix it to your package. Bring your package to your local FedEx store or drop box and track the package to know when to expect your refund.

Monday-Friday 8am-8pm CST | Saturday 9am-7pm CST

Monday-Friday 8am-8pm CST
Saturday 9am-7pm CST

PHONE

800-522-8463

EMAIL

service@MICHELE.com

FAX

972-744-8300