Stylish woman wearing MICHELE white ceramic Deco Madison Mid watch.

AT YOUR SERVICE

customer care


Enjoy exclusive services only
available at MICHELE.com

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Free Shipping


Complimentary shipping & returns on all orders.

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Pay Your Way


Choose to pay now or pay over time with PayPal credit.

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Free Engraving


Give any watch a personal touch with complimentary engravings.

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Gift Message


Include a personalized MICHELE card with any order.

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WATCH CARE


Keep you MICHELE sparkling with watch care and repairs.

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Free Shipping


Complimentary shipping & returns on all orders.

PayPal logo

Pay Your Way


Choose to pay now or pay over time with monthly payments.

Engraving icon

Free Engraving


Give any watch a personal touch with complimentary engravings.

Gift message icon

Gift Message


Include a personalized MICHELE card with any order.

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Live Chat


We're here to help with any questions you have.

COMPLIMENTARY RETURNS:

MICHELE is committed to making your shopping experience a success and offers free returns on all web orders. If you are not 100% satisfied with your purchase, we will accept returns of unworn, unused merchandise for up to 90 days from purchase for a full refund. Proof of purchase, such as a copy of the original sales receipt or packing slip invoice, is required for reimbursement of the full purchase price. In all cases, refunds will be made in the form of the original payment.

Please enclose your packing slip and use your prepaid shipping label to send your MICHELE purchase back for return. If you have lost your MICHELE label or packing slip, please call MICHELE at 1-800-522-8300.

All returns of MICHELE merchandise must be mailed to:
Michele
Returns Dept.
10615 Sanden Dr
Dallas, TX 75238

(Please note that this address is for mail-in returns only.)

When processing your return, we will refund the same credit card and/or Michele.com Gift Certificate used to place the original order. Visit our site to place a new order online or give us a call at 1-855-219-2824 and one of our friendly Customer Care agents will be happy to place a new order for you!

GIFT CARDS:

MICHELE gift cards may not be returned or cancelled after purchase.

If you return product originally purchased with a gift card, any refund will be returned to the original gift card.

If you return product originally purchased with multiple methods of payment, any balance owed will first be applied to the gift card, up to the original amount charged, and then to the credit or debit card.

Monday-Friday 8am-8pm CST | Saturday 9am-7pm CST

Monday-Friday 8am-8pm CST
Saturday 9am-7pm CST

PHONE

800-522-8463

EMAIL

service@MICHELE.com

FAX

972-744-8300