4 INTEREST-FREE PAYMENTS
Split your purchase into four payments and spread the cost
of your purchase over time. Use the credit or debit card of
your choice for automatic payments every two weeks, with
no interest or added fees when you pay on time.
Apply for easy monthly financing directly in checkout. A
simple, 2-step application will provide an instant decision.
Once you’ve been approved, you’ll receive reminders and can
manage your payments directly in the Klarna app. Monthly
financing products are offered by WebBank, member FDIC.
how to shop with Klarna
Add item(s) to your cart and head
to the checkout.
Select Klarna at the checkout to
pay as you like for your purchase.
Manage your orders and payments
in the Klarna app.
THE BEST WAY TO SHOP
See all of your purchases in one place, pay any open balances
and much more in the Klarna app. You can also log into your
Klarna account at https://app.klarna.com/login. If you need
any help, our Customer Service is there for you.
SAFE AND SECURE
Klarna uses the latest safeguards and security to protect
your information and prevent unauthorized purchases.
we're always here to help
Don’t see your question here? Check out Klarna’s full FAQ page. You can
reach Klarna anytime at https://www.klarna.com/us/customer-service/
or by downloading the Klarna app.
What happens if I make a return?
If you need to return part or all of your order, Klarna will issue you with a new statement. Simply follow the
retailer's return instructions and make sure to take note of the tracking number. Log into your Klarna
account, select “report a return”, and we’ll pause your statement. As soon as the retailer has processed your
return, we will send an adjusted invoice.
There's something wrong with my order. Do I still need to pay for it?
You do not need to pay for goods that are received damaged, broken, or defective. Follow the retailer’s dispute
instructions and “report a problem” in your Klarna account to pause your statement until the issue is resolved. As
soon as the retailer has registered your return, the refund will be processed within 5-7 business days.
I have not received my order. What happens to my statement?
You do not need to pay the statement until you have received your order. Contact the retailer for a
delivery update, log into your Klarna account, and “report a problem” to pause your statement until
you’ve received your order.
My statement is incorrect. What should I do?
If your statement does not match your order details, please contact the retailer directly to
correct your statement. Log into your Klarna account and “report a problem” to pause your
statement until the details have been corrected.
We’re on a mission to reshape shopping, by elevating the entire shopping experience
from browsing to owning. We do this by giving you the benefits of convenience,
perks and inspiration.
Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies
and a leading alternative payment provider. We have 3,500 employees across 17
countries, and are leading the way for alternative payments by serving 90 million
consumers and 250,000 retailer’s payment solutions.